Delivery Information

(i) Please ensure that you have entered your required delivery address details correctly, including the postcode where applicable. The details you have entered are shown on your invoice, and that invoice is used as the address document for your parcel.
I cannot accept responsibility for delays or missing parcels as a result of incorrectly entered delivery addresses.

(ii) Please allow up to 7 working days for dispatch of your order. Please note this does not include transit time, so ordering an item which offers delivery by Parcelforce 48 does not imply you will receive your order within 48 hours of placement.

(iii) There is no 'next day' delivery option available.

(iv) Orders are processed strictly in received date/time order.

(v) Order status emails advising your order is being processed and then subsequently dispatched will be sent. Please ensure you have entered your email address correctly or you will not receive this information.

(vi) Tracking numbers for both Royal Mail and Parcelforce 48 services are retained in case of query.
Items sent by Courier will have tracking information emailed to the recipient on dispatch by the relevant carrier. Please ensure you have entered your email address correctly or you will not receive this information.

(vii) All orders are wrapped to a professional standard and your goods will be well protected as a result.

(viii) All orders will be sent by a registered service, so it is necessary for the recipient to be at the delivery address to sign for the parcel(s).

We can only ship to the following countries...

Germany, Austria, Belgium, Spain, Finland, France, Greece, Italy, Japan, Luxemburg, Netherlands, Poland, Portugal, Czech Republic, United Kingdom, Sweden, Switzerland, Denmark, Norway, Australia, Ireland, New Zealand, Israel, Romania, Slovakia, Belarus, Croatia, Cyprus, Georgia, Gibraltar, Guernsey, Iceland, Indonesia, Isle of Man, Jersey, Jordan, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Macedonia, Malaysia, Maldives, Malta, Hungary, Moldova, Monaco, Montenegro, Russian Federation, San Marino, Saudi Arabia, Serbia, Slovenia, Sri Lanka, Thailand, Turkey, Ukraine, United Arab Emirates, Vietnam, Albania, Bosnia and Herzegovina, Bulgaria


Sorry we DO NOT ship to these countries...

Canada, China, United States, HongKong, Singapore, South Korea, South Africa, Nigeria, Ivory Coast, Togo, Bolivia, Mauritius, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Botswana, Brazil, Brunei, Burkina Faso, Burma (Myanmar), Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Dem. Republic, Congo, Republic, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Gabon, Gambia, Ghana, Grenada, Greenland, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Vatican City State, Honduras, India, Iran, Iraq, Jamaica, Kenya, Kiribati, Korea, Dem. Republic of, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Niue, Norfolk Island, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Reunion Island, Rwanda, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Virgin Islands (British), Virgin Islands (U.S.), Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Afghanistan, Antarctica, Bouvet Island, British Indian Ocean Territory, Cayman Islands, Christmas Island, Cocos (Keeling) Islands, Cook Islands, French Guiana, French Polynesia, French Southern Territories, Åland Islands, 



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